Shipping Policy
Shipping Policy
Thank you for shopping with kZYU! Below is everything you need to know about how we handle shipping for your order.
1. Processing Time
All orders are processed within 1–5 business days in the UK and 11-18 business days. to the International. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Times
We work with global suppliers to bring you the best deals, which may result in varying shipping times:
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Estimated Delivery Time:
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Local (UK) : 3–7 business days
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International: 11–18 business days
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Please note that delivery times may be affected by customs, public holidays, or carrier delays beyond our control.
3. Shipping Costs
We offer free standard shipping on most of our items. Some products may have a small shipping fee depending on the size, weight, or destination. Any applicable fees will be shown at checkout.
4. Order Tracking
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can track your shipment directly through our Track Your Order page.
5. Multiple Shipments
To ensure faster delivery, items in your order may ship separately from different warehouses. Don’t worry — you’ll receive a tracking number for each shipment.
6. Customs & Duties
kZYU is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (e.g. tariffs, taxes, etc.).
7. Wrong Address Disclaimer
Please make sure your shipping address is correct. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided at checkout.
8. Questions?
If you have any questions about your order, contact us at kzyuofficial@gmail.com or Contact Us. We’re happy to help!